Introduction

Welcome to Chakwal Eats ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our website.

Information We Collect

We collect several types of information from and about users of our website:

Personal Information You Provide

• Name and Contact Information: When you contact us, sign up for newsletters, or submit restaurant reviews, we may collect your name, email address, phone number, and location.
• Restaurant Information: If you are a restaurant owner submitting your restaurant for listing, we collect business name, address, contact details, menu information, and pricing.
• Communication Data: When you contact us via forms, email, or phone, we retain those communications.

Automatically Collected Information

• Usage Data: IP address, browser type, device type, pages visited, time spent on pages, and referring URLs.
• Location Data: Approximate geographic location based on your IP address.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve our website and services
• To respond to your inquiries, comments, or questions
• To process restaurant listings and update information
• To send you updates, newsletters, and promotional materials (with your consent)
• To analyze website usage and trends to improve user experience
• To protect against unauthorized or illegal activity
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly.
• Preference Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Enable enhanced functionality and personalization.

How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: We may share information with third-party vendors who help us operate our website (e.g., hosting, analytics, email delivery).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

Public Information

When you submit restaurant reviews or comments, your name and review content may be publicly visible on our website. Please be mindful of the information you choose to share publicly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure SSL encryption for data transmission
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection practices

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing your information.
• Portability: Request transfer of your information to another party.
• Objection: Object to processing of your information for certain purposes.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, including restaurant websites, social media platforms, and payment processors. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete the information.

International Users

Our website is operated from Pakistan. If you access our website from outside Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By Email: privacy@chakwaleats.com
• By Phone: 0303 0606001
• By Mail: Chakwal Eats, Main City Center, Chakwal, Punjab, Pakistan
• Through Website: Contact Us Form

Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please do not use our website.